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General & cancellation conditions

  • Length of stay: minimum 14 nights and maximum 6 months. If you plan to stay longer than one month, we kindly ask you to contact us. We will gladly provide you with specific information and discuss conditions for a longer stay.
  • V.A.T.: Prices include V.A.T. (9% for residential costs; 21% for cleaning costs).
  • Cleaning: Every other week the sanitary facilities, stove and kitchen worktop are cleaned ὰ € 27.50 each time.
  • Final cleaning: The final cleaning costs €55.
  • Extension: Extending your stay at BSN Shortstay is subject to apartment availability.
  • Free cancellation up to 7 days before arrival; if you cancel your reservation up to 7 days before the scheduled arrival date, BSN Shortstay will not charge a fee.
  • Cancellation within 7 days before arrival: If you cancel your reservation within 7 days before the scheduled arrival date, you will be charged the full cost of the stay.
  • Cancel during stay: If you choose to cancel your stay after you have checked in, BSN Shortstay provides 14 nights’ notice. This means that you are still responsible for the cost of the stay during this period, even if you leave earlier.
  • Billing: After confirming the reservation, you will receive an invoice for the first month, which must be paid in full at least 14 days before arrival. Follow-up invoices are sent monthly.
  • Pets and smoking: BSN Shortstay does not allow pets in the apartments and smoking is not allowed.
  • Damage or breakage: Any damage to the apartment or broken items will incur additional costs.

It is important to consider the cancellation policy carefully before making a reservation. If you plan to cancel, it is advisable to do so as early as possible to avoid unnecessary costs.